Terms of Use

Terms Of Use - Effective December 1st, 2017


Welcome to NGOHub (The “Platform”). If you continue to browse and use this Platform you are agreeing to comply with and to be bound by the terms and conditions of use set out below. The term "Organization" or "us" or "we" or "our" refers to SOLS24/7 (811025-T), the owner of the Platform.

These Terms of Use (The "Terms of Use") govern use of the websites and services (the "Services") of the Platform, in addition to any supplemental terms applicable to any particular features, content and functionality of the Services, which such supplemental terms are incorporated by reference into the Terms and Conditions. By using the Services, Users agree to be bound by these Terms and Conditions, all applicable laws and all conditions or policies referenced here (collectively, the "Terms"). SOLS24/7 may amend the Terms at any time by posting a revised version of the Terms on our Services. Access to or continued use of the Services after the effective date of the revised Terms constitutes your acceptance of the revised Terms.

1.0 Definitions

In these Terms, we refer to those raising funds as "Campaign Owners" and to their fundraising campaigns as "Campaigns." We refer to those contributing funds as "Donors" and to the funds they contribute as "Donations." Campaign Owners, Donors and other visitors to the Services are referred to collectively as "Users." We refer to those who create a fundraiser page as “Fundraisers”and their page as “Fundraising Page”.

2.0 Eligibility

2.1 You are NOT eligible to use the Services without consent if you are under 18 years of age or any other age, which the law does not allow you to enter into a legally binding contract in the jurisdiction you are from. If you are between the ages of 13 and 17, you can use the Services with the consent and supervision of your parent and/or legal guardian who is at least 18 years old, provided that your parent and/or legal guardian also agrees to be bound by these Terms and agrees to be responsible for your use of the Services.

2.2 You are not eligible to use the Services if you have previously been suspended from using the Services for any reason and we have not explicitly authorized you to resume using the Services. We reserve the right to refuse use of the Services to anyone and to reject, cancel, interrupt, remove or suspend a Campaign at any time for any reason without liability.

3.0 Rules of Conduct

NGOHub is not a place for hatred, abuse, discrimination, disrespect, profanity, meanness, harassment, or spam. Do not:

3.1 use the Services to promote violence, degradation, subjugation, discrimination or hatred against individuals or groups based on race, ethnic origin, religion, disability, gender, age, veteran status, sexual orientation, or gender identity;

3.2 post images or videos that are sexually explicit or post links to sites that contain sexually explicit material or show people or animals being hurt or degraded;

3.3 spam the comments sections or other Users with unsolicited or unauthorized offers of goods and services, advertising, promotional material, junk mail, spam or chain letters, or inappropriate messages;

3.4 engage in any activity that interferes with or disrupts the proper working of the Services or any activities conducted on the Services; or

3.5 bypass any measures Indiegogo may use to prevent or restrict access to the Service;

3.6 run any form of auto-responder or “spam” on the Service;

3.7 Use manual or automated software, devices, or other processes to “crawl” or “spider” any page of the Site; or

3.8 take any action that imposes, in Indiegogo's sole discretion, an unreasonable load on Indiegogo's infrastructure;

3.9 represent products created by others as your own creation, or act as a reseller of others' products;

3.91 NGOHub reserves the right to remove Campaigns and terminate User Accounts for such activities.

4.0 Service Fees

4.1 Setting up an account on the Services is free. We do not charge our Service fees to Donors. Unless otherwise expressly indicated on the Services, we do charge our Service fees to Campaign Owners as a portion of the Contributions they raise (the "Service Fees"). Changes to Service Fees are effective after we post notice of the changes on the Services. Updated Service Fees are applied to Campaigns launched after the notice is posted.

5.0 Refunds

5.1 No refund/cancellation for Donations through any mode of payment will be allowed for any Donors unless the Donor made a technical fault/error, such as transaction duplicity, data entry mistake or any other circumstances the Company at its sole discretion deems fit.

5.2 The refund/cancellation for Donations must be made within seven (7) days from the date of transaction (the date the Donation was made) or before the Donation received is disbursed to the Beneficiary, otherwise the Company will not process any refund/cancellation request, including the abovementioned event.

5.3 Campaign Owners shall accept the sole responsibility to provide refunds to Donors at their own discretion. Save for Clause 5.1, the Company will NOT be held liable for refunds or lack thereof. For avoidance of doubt all Users understand and agree that save for what is stipulated in Clause 5.1 above, refunds will NOT be the responsibility of the Company should the User decide to change their mind and withdraw their Donation for whatever reason(s) including but not limited to Fundraisers failure and/or omission to satisfy or fulfil the project, challenge, special occasion and/or event created.

5.4 No reimbursement of Service fee shall be allowed, unless the refund request was made due to technical fault/error, such as transaction duplicity, data entry mistake or any other circumstances the Company at its sole discretion deems fit. In the event the Campaign Owner is claiming reimbursement of the Service fee due to technical fault/error they must submit the request for the refund within seven (7) days from the date of transaction (the date the Donation was made) or before the Donation collection for the month period which the Donation that is being refunded was received is disbursed to the Campaign Owner, whichever is earlier. Thereafter, the Company will request a Service fee reversal. Reimbursement of the Service fee contrary to what is stipulated in this Clause will not be processed.

6.0 Intellectual Property

The Organization reserves the right to change, vary or modify any of the information and terms contained herein at any time without notice.

TERMINATION OR SUSPENSION

This Platform belongs to the Organization. The copyright to the contents of this Platform is owned by or licensed to the Organization excluding those intellectual property rights of vendors or alliances who have authorized the Organization with the necessary usage and reproductions of the content of this Platform. This Platform is intended for personal use, quick reference, illustration and information purposes only and may not be copied, redistributed or published in any manner without the written permission of the Organization.

Any unauthorized use of any part of this Platform is strictly prohibited. You may not copy or transmit any of the content herein in whole or in part for commercial purposes without the express written permission of the Organization - which if granted, would only be extended to our own materials.

The trademarks, logos, characters and service marks (collectively "Trademarks") displayed on this Platform belongs to the Organization excluding those intellectual property rights of vendors or alliances who have authorized the Organization with the necessary usage and reproductions of the content of this Platform. Nothing contained on this Platform should be construed as granting any license or right to use any Trademark displayed on this Platform. Any use/misuse of the Trademarks displayed on this Platform, or any other content on this Platform, except as provided in these terms and conditions, is strictly prohibited. The Organization reserves the rights to bring any action arising from the improper or unauthorized use of this Platform, including any action for infringement of its trademarks and other intellectual property rights.

7.0 Disclaimer/Limitation of Liability

The Organization does not provide any representation, warranty or guarantee, whether express, implied or by statute, as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this Platform for any particular purpose.

You acknowledge that such information and materials may contain inaccuracies or errors and the Organization expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Any use of any information or materials on this Platform is entirely at your own risk, for which the Organization shall not be liable. It shall be your own responsibility to ensure that any materials or information available through this Platform meet your specific requirements.

Neither the Organization nor any other party involved in creating, producing or delivering this Platform is liable for any direct, incidental, consequential, indirect or punitive damages arising out of your access to or use of this Platform. Without limiting the foregoing, everything on this Platform is provided to you on an "AS IS" basis WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED.

The Organization shall not be liable for any damages (whether special, incidental, consequential, direct or indirect) loss of profits, injuries, savings or goodwill howsoever arising including but not limited to those resulting from your use or inability to use information provided from this Platform or for any damages or loss caused by any failure of performance, omission, inaccuracy, completeness, interruption, malfunction, delay in transmission, computer virus, unauthorized access to, and use of this Platform or due to any event beyond the Organization's control.

Your use of this Platform is at your own risk.

Please make it your personal responsibility to verify any information available herein. We suggest that you seek independent professional advice before making any form of decision based on information obtained from this Platform.

8.0 Indemnity

You shall indemnify and keep the Organization indemnified against all claims, damages, actions and proceedings made or brought against the Organization arising from your use of this Platform and/or any breach of terms in relation thereto by you

9. Links to Other Platforms

The linkage to other Platforms provided herein are merely for your convenience and do not signify that the Organization endorses in any way whatsoever in such Platforms. These Platforms are not under the Platform’s control, and as such the Organization bears no responsibility for the contents of such other Platforms and shall not be held liable for any damages or injury howsoever arising therefrom.

You shall view any of the linked Platforms at your own risk.

10.0 Variation/Changes

The Organization reserves the right to change, vary or modify any of the information and terms contained herein at any time without notice.

11.0 Termination or Suspension

The Organization reserves the right to bar any one, organization or group from the use or access to this Platform.

Termination of access can be executed permanently or over a period of time, in part or in whole, depending on the Organization's discretion, at any time without any prior notice or reason.

12.0 Governing Law and Jurisdiction

The terms and conditions herein shall be governed by and construed in accordance with the laws of Malaysia and you shall submit to the jurisdiction of the courts of Malaysia.